Quick answer: UMP (User Management Portal) is the account and access-management system behind PM-JAY’s staff-facing applications like TMS. Rather than a separate login for every tool, hospital and scheme staff use one UMP account to reach all the applications their role is approved for. It’s built for staff, not for patients checking their own eligibility.

Key Takeaways

• UMP is a single sign-on (SSO) layer, not a beneficiary-facing eligibility tool.
• Accounts are created through Aadhaar-based eKYC and approved by an admin at the relevant hospital or health agency.
• Three role types exist: application users, admins, and super admins (reserved for NHA and State Health Agencies).

How UMP Access Works

Role	What they do
Application user	Requests access to specific tools (e.g. TMS-Provider) to do their assigned job
Admin	Approves or denies role requests, manages active accounts at their entity
Super admin	NHA/State Health Agency level — configures applications and oversees the whole platform

Registering for a UMP Account

1. Complete self-registration using Aadhaar-based eKYC verification.
2. Request access to the specific application(s) your role requires.
3. Wait for your entity’s admin to approve the request.
4. Once approved, log in once through UMP to reach every authorised application from a single screen.

What “Role-Based Access” Means in Practice

Not every hospital staff member needs the same level of access, and UMP’s role system reflects that. A billing clerk might only be approved for claim submission within TMS, while a hospital’s PM-JAY nodal officer might hold an admin role covering several applications and the ability to approve new staff requests. This matters for beneficiaries mainly in one practical way: if a staff member tells you they “don’t have access” to check or update something, it’s often because their specific UMP role doesn’t cover that function — not that the system itself is broken — and the request may need to go to someone with a broader role at the same hospital.

Common Mistakes

Mistake	What to do instead
Beneficiaries trying to register on UMP to check their status	Use the beneficiary portal — UMP is for staff, not patients
Creating duplicate accounts for the same person	One eKYC-verified UMP account should cover every approved application
Not knowing who your entity’s admin is	Check with your hospital or health agency’s PM-JAY coordinator before re-registering

Why PM-JAY Uses a Centralized SSO Instead of Per-App Logins

PM-JAY’s staff-facing side involves several separate applications — TMS for claims, and others depending on a hospital or agency’s role — and requiring a different username and password for each would make onboarding and offboarding staff far harder to manage securely. Centralizing access through UMP means an admin can approve, adjust, or revoke a staff member’s access to specific applications from one place, and a staff member only has one eKYC-verified identity to maintain rather than several. This is the same rationale most large institutional systems use for single sign-on, applied to a scheme that spans thousands of empanelled hospitals nationwide.

Conclusion

UMP exists to make life easier for the staff running PM-JAY day to day — one verified login instead of several. It’s not somewhere beneficiaries need to visit, but understanding it clears up a lot of the “which portal do I need” confusion that surrounds the scheme.

Frequently Asked Questions

Is UMP for patients or hospital staff?

UMP is for hospital and scheme staff — it manages access to PM-JAY’s internal applications, not beneficiary eligibility checks.

How do I get a UMP account?

Through Aadhaar-based eKYC self-registration, followed by admin approval for the specific application access you need.

What’s the difference between an admin and a super admin on UMP?

Admins manage accounts and approvals at their own hospital or entity; super admins operate at the NHA/State Health Agency level across the whole platform.

Can one UMP login access multiple PM-JAY applications?

Yes — that’s the point of UMP: a single sign-on across every application your role is approved for.

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Related: TMS Portal guide and PMJAY Beneficiary Portal guide.